Important Update Regarding SMSLocal Pricing #
Dear Valued User,
We would like to bring to your attention an important update regarding our service pricing, effective August 7th, 2025.
To continue providing a high-quality, all-inclusive service that aligns with the evolving SMS industry and new regulatory guidelines, we are introducing a revised pricing structure. We believe this new structure offers greater value and flexibility for all our users.
Please find a summary of the key details, important notes, and the new pricing structure outlined below.
We value your continued support and look forward to a long-lasting partnership. If you have any inquiries, please do not hesitate to contact our customer support team.
As part of these updates, all new users will now receive ₹60 in free credit upon sign-up to experience the reliability and features of the SMSLocal platform
Key Details #
- The new pricing will take effect on August 7th, 2025.
- The price revision is in response to ongoing transformations in the SMS industry and to ensure our services remain compliant with the latest regulatory guidelines from TRAI.
- The price adjustment will apply to all transactions for both new and existing users from the effective date.
- Our new “All-Inclusive App” pricing is based on the transaction amount. These rates cover DLT charges (GST is excluded).
Important Notes #
- No Refunds: There will be no refunds provided for balances purchased on previous pricing plans.
- Taxes and Charges: The prices mentioned above are inclusive of DLT charges but are exclusive of GST.
- Promotional SMS Rules: Promotional messages can only be sent to non-DND (Do Not Disturb) numbers and must be sent only between the hours of 10:00 AM and 9:00 PM.
Custom Solutions for Enterprise Users #
Sending messages at scale? Our top-tier plans offer our absolute best rates and the reliability your business demands for critical communications.
FAQ #
1: Why is SMSLocal adjusting its pricing?
SMSLocal is adjusting its pricing in response to ongoing industry changes and to continue offering a comprehensive, all-inclusive service that aligns with regulatory guidelines set by TRAI.
2: What happens to the credits I bought before August 7th, 2025?
Credits bought before August 7th, 2025, keep their original validity and price. New pricing applies only to purchases made on or after this date.
3: How is the 18% GST calculated?
The 18% GST is applied to the total transaction amount at the time of purchase. For example, a ₹100 purchase will have a final cost of ₹118.
4: Will this price adjustment affect existing users?
Yes, the price adjustment will apply to all transactions for both new and existing users from the effective date.
5: Are there any refunds for previous balances?
No, there will be no refunds provided for balances purchased on previous pricing plans.
