SMSLocal
Channels · WhatsApp

WhatsApp Business Messaging Powered by Agentic AI

Two-way conversations and campaigns on the official WhatsApp Business API, answered automatically by agentic AI.

Official Business API
Verified sender
AI answers automatically
Templates, media, and buttons

SMSLocal Support

● Online via WhatsApp Business API

Verified ✓
Hi, I need help with my recent order
Sure! Share your order ID and I'll check it right now.
It's #ORD-8821
Found it! Your order shipped today and arrives by Thursday. Want to track it?
Yes please
Here's your tracking link 👉 smsl.in/t/8821 — anything else?

Verified

Sender

<1s

AI reply

Instant

Handoff

Official WhatsApp Business API — not a workaround

Real WhatsApp business messaging, not a workaround.

Official

WhatsApp Business API — verified sender, not a grey-route workaround

Verified

Sender with messaging limits and quality rating monitored in the dashboard

Auto

Agentic AI answers routine WhatsApp questions around the clock

Rich

Template messages with media, buttons, and list replies

The problem

WhatsApp at scale is harder than it looks

WhatsApp is where customers want to talk, but doing it at scale means handling the API, templates, quality ratings, and two-way conversations — all while staying within Meta's guidelines. SMSLocal manages all of it and adds agentic AI on top, so you get the reach of WhatsApp without the operational overhead.

What you get

WhatsApp done properly — official, verified, and AI-powered

Everything you need to run WhatsApp as a real business channel, not a demo integration.

Official Business API

Verified sender with messaging limits and quality rating monitored in the dashboard — so your number stays in good standing and your messages get delivered.

Two-way conversations

Every WhatsApp chat lands in the shared inbox for your AI and your team — with full conversation history, internal notes, and canned responses ready to go.

Rich templates

Template messages with images, video, documents, buttons, and list replies — so your outbound messages have clear next steps and higher engagement.

AI that answers

The agentic AI handles routine WhatsApp questions from your knowledge base and hands off to a human in the same thread when the conversation needs one.

Why it works

Fast, accurate WhatsApp replies — around the clock

Customers get fast, accurate WhatsApp replies around the clock, and your team handles only what needs a person — all from one inbox. No missed messages, no channel switching, no customers left waiting because it's 2 AM.

Sub-second replies

AI responds to WhatsApp messages instantly, any time of day

Verified sender

Official API keeps your quality rating high and delivery reliable

Smooth handoff

Human steps into the same thread with full context when needed

Rich messages

Buttons, media, and lists make every message more actionable

Why SMSLocal

WhatsApp is one channel — not your whole stack

WhatsApp is one channel on a platform that also runs your broadcasting, voice, SMS, and email — all tied to a single customer record. A customer who gets a WhatsApp broadcast, replies with a question, and then calls you is one conversation, not three separate tickets in three separate tools.

FAQ

Common questions

Straight answers, no sales spin.

Yes — SMSLocal is a WhatsApp Business Solution Provider (BSP) using the official API. Your sender is verified, your quality rating is monitored, and your messages go through Meta's infrastructure — not a grey route.

Yes. The agentic AI answers from your knowledge base, catalog, and policies automatically. When a conversation needs a human, it hands off in the same WhatsApp thread with full context attached.

Yes. See WhatsApp Broadcasting for outbound campaigns with templates, media, and buttons — sent to opted-in contacts at scale.

Bring agentic AI to WhatsApp.

Connect the official API, train the agent on your data, and start resolving WhatsApp conversations automatically — around the clock.