Agentic AI Analytics That Show
What Actually Matters
Real-time dashboards for agent performance, customer sentiment, and campaign results, in one view.
First response
1.2s
↓ 34% vs last periodResolution rate
78%
↑ 12% vs last periodCSAT
4.7
↑ 0.4 vs last periodOpen rate
61%
↑ 8% vs last periodEngagement by channel
Decisions backed by data, not guesses.
Live
Real-time dashboards — no waiting for end-of-day reports
CSAT
NPS and resolution tracked automatically across every channel
Campaign
Deliverability, open rates, and conversions for SMS, WhatsApp, and RCS
Export
Scheduled reports sent to your team and stakeholders automatically
Data scattered across channels hides what is really happening
When support metrics live in one tool, campaign data in another, and sentiment nowhere at all, you are always working from an incomplete picture. One view of conversations and campaigns tells you where to improve and where to invest — without stitching spreadsheets together every Monday morning.
Every metric that matters, in one place
Support, campaigns, sentiment, and reporting — all on one dashboard, updated in real time.
Performance dashboards
First-response time, resolution rate, CSAT, and NPS tracked in real time so you know exactly how your team and agents are performing, at any moment.
Campaign analytics
Deliverability, open rates, clicks, and conversions across SMS, WhatsApp, and RCS in one view — so you know which campaigns drive results and which to cut.
Sentiment and trends
The most common questions and how customers feel about each one, surfaced automatically — so you can fix recurring problems before they show up in your CSAT score.
Reporting
Exportable conversation logs and scheduled reports delivered to your team and stakeholders automatically — no manual pulling, no formatting, no waiting.
One view, fewer blind spots
You see the full picture of conversations and campaigns in one place, so you can staff, route, and message based on what the data says — not what you think is happening. When a problem surfaces in sentiment, you see it the same day, not three weeks later in a quarterly review.
Real-time
Dashboards update live — no waiting for overnight batch jobs
All channels
Support and campaigns in one view, not split across tools
Sentiment
Automatic trend detection — catch issues before they escalate
Scheduled reports
Delivered to inboxes automatically, no manual work required
Analytics that cover the entire customer journey
Because the AI, the inbox, and the broadcasting all share one platform, your analytics cover the entire customer journey — not a single channel in isolation. A campaign that drives support tickets shows up in both views, so you can act on the connection instead of missing it entirely.
Common questions
Straight answers, no sales spin.
Yes — both in one view. Campaign deliverability, open rates, and conversions sit alongside agent CSAT, resolution rate, and first-response time on the same dashboard, so you see how each affects the other.
Yes. Every report is exportable, and you can schedule automated deliveries to your team or stakeholders — CSV, PDF, or direct to their inbox on whatever cadence you set.
Yes. Sentiment and trend insights are surfaced automatically across your conversations — you see the most common questions, how customers feel about them, and how that shifts over time.
See what is really driving your customer experience.
Connect your channels and get a live view of agent performance, campaign results, and customer sentiment — all in one dashboard.