One Platform for Agentic AI,
Channels, and Broadcasting
The agentic AI agent, the omnichannel inbox, the campaigns, and the developer tools, in a single product.
Priya M. — WhatsApp reply, support call, and campaign click, all tied to one profile.
Five modules, one platform
Replace four vendors with one platform.
AI
Agentic AI plus copilot, working across every channel
Campaigns
SMS, WhatsApp, and RCS broadcasting from one dashboard
100+
Integrations to connect your existing CRM and helpdesk stack
Secure
SSO, audit logs, and role-based access built into the core
Buying CX in pieces leaves you with four bills and no single view of the customer
An AI vendor here, a messaging vendor there, a separate contact-center tool for the inbox — each with its own login, its own data, and its own bill. SMSLocal unifies the AI, the channels, the campaigns, and the team in one place, so nothing about a customer ever sits in a silo.
Everything your customer experience needs, in one product
Five modules that share the same data, the same customer record, and the same platform — not five separate tools stitched together.
Agentic AI and copilot
A no-code agent that answers and takes action across your channels, plus a copilot that drafts replies and summaries for your human team.
Omnichannel inbox
Every channel, full conversation history, routing, SLA timers, macros, and CSAT — all in one shared view for your whole team.
Broadcasting
DLT-compliant SMS, WhatsApp, and RCS campaigns from one dashboard, with replies flowing straight into the shared inbox.
Help center and developer tools
A knowledge base with AI search that grounds your agent's answers, plus a REST API, webhooks, and SSO/SAML for your engineering team.
One customer record follows every touchpoint
A WhatsApp reply, a support call, and a campaign click all tie back to the same customer profile, so your team and your AI always have the full picture — no switching tools to piece together what already happened.
The AI brain and the carrier plumbing, on one platform
Most AI vendors leave you to bring your own numbers and carrier relationships. SMSLocal runs both — the agentic AI and the messaging infrastructure it acts on — so you launch faster and manage one tool instead of five.
Common questions
Straight answers, no sales spin.
Yes — the agentic AI, every channel, broadcasting, and the shared inbox all run on the same product, sharing the same customer data. No separate logins or syncing required.
No — the platform is built to launch without an engineering project. A REST API and webhooks are available for teams that want to go deeper.
Yes — SSO and SAML, audit logs, role-based access, and GDPR/CCPA-aligned data handling are built into the platform, with SOC 2 on our roadmap.
Run your customer experience from one platform.
Agentic AI, every channel, broadcasting, and a shared inbox — connected from day one.