Agentic AI Voice Agents That
Handle Phone Calls
Natural voice conversations that resolve inbound and outbound calls and route the rest to a live agent.
Caller
Hi, I want to check my order status for #7734.
Sure — order #7734 shipped yesterday and is out for delivery today by 7 PM. Want me to text you the tracking link?
Voice that understands, not a phone tree.
Natural
Voice conversations, not a rigid phone tree
Dynamic
Call routing based on the caller's actual need
Transcribed
Every call transcribed and summarized
Indian languages
Support across several major Indian languages
Phone queues frustrate customers and burn agent time
Phone queues frustrate customers and burn agent time on repetitive calls. An agentic AI voice agent answers naturally, resolves what it can, and routes the rest with context already gathered — so a human never starts a handoff cold.
A conversational agent for your phone line, not just a menu tree
Live voice calling and IVR automation today, with natural-language call understanding rolling out to bring the same agentic AI to your phone line.
Natural conversation
Speech-to-text, language understanding, and text-to-speech for human-like back-and-forth — this conversational layer is rolling out progressively as we bring it to full production scale.
Dynamic routing
Routes by the caller's actual need, not a rigid menu, for faster resolution and fewer transfers.
Transcription and summary
Every call transcribed, summarized, and scored for sentiment in the same inbox as your other channels.
IVR and queues
Automate front-line handling, manage voice queues, and record calls — this part of voice calling is live and in production today.
A handled call lands beside every other channel
A handled call lands in the same inbox as your WhatsApp, SMS, and email, so a follow-up message picks up where the call ended — no repeating themselves, no context lost between channels.
Same brain, new channel
Trained on the same data as your WhatsApp AI Agents
Clean human handoff
Full transcript and summary passed to the agent who picks up
Natural conversation
Handles pauses, interruptions, and background noise without losing the thread
One inbox for everything
Call transcripts sit next to WhatsApp, SMS, and email threads
One agentic AI, consistent across every channel
The voice agent shares the same agentic AI, data, and guardrails as your chat agents, so the experience stays consistent across every channel. Not every use case needs a conversational agent — for OTP calls, broadcast blasts, or click-to-call from your CRM, that's what our Voice product covers.
Common questions
Straight answers, no sales spin.
Voice AI Agents speak and understand several major Indian languages, including Hindi, matching whatever language the caller opens with. We're continuing to expand language coverage over time.
Yes, with full context. The agent detects when a caller explicitly asks for a human or sounds frustrated, and routes the call with a transcript and summary so the human agent who picks up doesn't make the caller repeat themselves.
Yes, with transcript and summary in the inbox. Every call is transcribed, summarized, and scored for sentiment right beside your WhatsApp, SMS, and email conversations.
Automate your phone calls with agentic AI.
Natural voice conversations that resolve calls and route the rest to a live agent — with full context, every time.