SMSLocal
Services · AI Consulting

Agentic AI Consulting and Onboarding

From proof-of-concept to production, we help you launch agentic AI that works.

Full AI agent implementation
Migration from other platforms
Custom CRM & ERP integrations
Dedicated onboarding specialist
Done-for-you delivery
Discovery
Map your flows, data, and success metrics
Build
Configure agents, integrations, and handoffs
Tune
Optimise on real conversations, ongoing
Migrating from another platform?

We move your flows, templates, and history over — no starting from a blank canvas.

A dedicated onboarding specialist for enterprise accounts

Expert help to get live faster.

1 team

Dedicated specialist for your whole implementation

8 langs

AI agents configured in Indian languages you need

Custom

Integrations built for your exact CRM, ERP, or store

Ongoing

Agent tuning continues after go-live, not just at launch

The problem

Self-serve is great — until your setup gets complex

Most businesses can get an AI agent running on SMSLocal in an afternoon. But enterprise accounts often need more: migrating years of flows and templates off another platform, wiring the agent into a CRM or ERP that has no off-the-shelf connector, or getting an agent's tone and accuracy tuned against thousands of real conversations before it can be trusted with your highest-volume channel. That's not a self-serve problem — it's a professional-services one, and it's what our AI Consulting team does.

What we do

A dedicated team, not a support ticket

Every engagement is scoped to your business — from scoping use cases to ongoing optimization, delivered by people who build agents for a living.

Scope use cases

Identify the high-impact agentic AI use cases for your business, so the first thing you launch is the thing that actually moves the needle.

Build and train

Set up and train your first agents on your data — conversation flows, escalation rules, and knowledge base connected end to end.

Connect your stack

Integrate your CRM, helpdesk, and commerce tools so every agent conversation has real customer context, not a blank slate.

Onboard your team

Get your people productive on the platform quickly, with a named specialist guiding planning, configuration, testing, and go-live.

Optimize

Tune the agents after launch based on real results — refining prompts and escalation rules as your product and policies evolve.

Why it works

You skip the trial-and-error and launch from day one

You skip the trial-and-error and launch agentic AI that delivers from day one, with a team that knows the platform. After go-live, we keep reviewing real conversations, refining prompts and escalation rules, and adjusting for new products or policies — so language understanding, accuracy, and containment keep improving instead of drifting once the initial project wraps.

Ongoing agent tuning

Prompts and flows refined against real conversation data

Performance reviews

Regular check-ins on containment, CSAT, and escalation rates

New use cases added

We extend agents to new flows as your business grows

Integration maintenance

Custom connectors stay supported as your other systems change

Why SMSLocal

The same platform your team already uses, backed by real experts

AI Consulting isn't a separate product — it's the fastest way onto the same agentic AI and agent builder your team will run day to day, configured correctly from the start instead of learned by trial and error.

FAQ

Common questions

Straight answers, no sales spin.

Enterprise and high-volume accounts that need more than self-serve setup — teams migrating off another platform, integrating AI agents into a CRM or ERP with no off-the-shelf connector, or wanting a dedicated specialist to own the rollout.

Yes. We map your existing flows, templates, and conversation history and rebuild them on SMSLocal, so you're not starting your AI agent from a blank canvas.

Anything from CRM and helpdesk connectors to e-commerce platforms and ERPs — if there's no existing integration, our engineers build one so your agents have full customer context.

Yes. Our team reviews real conversations after launch and keeps refining prompts, escalation rules, and flows as your product and policies evolve — it's an ongoing part of the engagement, not a one-time setup.

Launch agentic AI with expert help.

Scoping, build, integration, onboarding, and ongoing optimization — talk to sales and get a scoped plan for your business.