Everything you need to ship messaging in India.
Help guides, customer case studies, the full SMS glossary, free tools, live system status, and a running changelog — all in one place.
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Help Centre
Step-by-step guides for DLT setup, SMS campaigns, WhatsApp onboarding, OTP routing, billing, and the API.
8 categories · 45+ articles
Customer Stories
Real before/after metrics from Indian fintech, D2C, and EdTech teams using SMSLocal in production.
3 case studies
SMS Glossary
Plain-English definitions for DLT, PE, BSP, Sender ID, DLR, TCCCPR, and every Indian messaging term.
100+ terms defined
Free Tools
Start your trial, see what the law says about SMS bombing, and explore SMS length limits.
2 free utilities
Changelog
Every feature shipped, every bug fixed — with dates, descriptions, and what's coming next on the roadmap.
Updated continuously
System Status
Live platform health, 90-day uptime history, incident reports, and real-time service monitoring.
99.97% uptime · live
Help Centre
Browse by topic
Getting started
Create your account, add INR credits, complete DLT registration and send your first compliant SMS, WhatsApp message or OTP — all in under fifteen minutes.
6 articles
SMS campaigns
SMS content templates, DLT routing, sender ID setup, delivery report statuses, bulk campaign scheduling, throttle controls, and automatic retry logic for India.
7 articles
WhatsApp Business API
Business API onboarding, template approval and categories, broadcast consent rules, quality rating and tiers, and setting up a shared WhatsApp team inbox.
6 articles
AI WhatsApp Agents
Train your AI WhatsApp agent on your own knowledge, sync your product catalogue, configure handoff triggers, and serve customers across twelve Indian languages.
5 articles
OTP & Transactional
Priority routing to the fastest carrier, automatic retry and failover, idempotency keys that stop double-sends, and WhatsApp fallback when SMS is slow.
5 articles
DLT & Compliance
DLT Principal Entity registration, content template submission, TRAI rules, DND scrubbing against the NCPR, and DPDPA duties, explained for Indian businesses.
6 articles
Billing & Wallet
Wallet top-ups by UPI, card, net banking and NEFT, auto-emailed GST invoices, configurable auto-recharge, the refund policy, and how to change your plan.
5 articles
API & Integrations
REST API reference, official SDKs for Node, Python, PHP, Go, and Java, signed webhook delivery, sandbox test mode, Shopify app, and Zapier integration guides.
6 articles
Customer Stories
Real results from Indian teams
Nirvaana Capital
Digital lending NBFC
2.3s9.1s
Median OTP delivery time
A mid-sized NBFC replaced a single-operator SMS stack with SMSLocal OTP SMS and WhatsApp fallback, and watched their application-completion rate climb by double digits in eight weeks.
Read storyKaveri & Co.
D2C ethnicwear
3.1x
Abandoned-cart recovery revenue
A two-year-old D2C label moved order notifications, cart recovery, and post-purchase support onto SMSLocal’s WhatsApp Business API stack. Support load fell by 41%; recovered-cart revenue tripled.
Read storySrinivasa Academy
EdTech / coaching institute
under 90s~12 min
Result-day SMS delivery window
A 17-year-old coaching institute moved admissions, results, and parent communications onto SMSLocal. DLT template approval time dropped from six days to fourteen hours; parent engagement on WhatsApp is now nearly 3x of SMS.
Read story