Agentic AI for Telecom
Handle support, billing, and notifications at scale with agents that act across every channel.
Subscriber touchpoints today
1,42,908
- Plan expiringjust now
Your plan expires today, 11:59 PM. Recharge now to avoid service interruption.
SMSdelivered - Outage alert · Koramangala4m ago
Network maintenance in your area 1–3 AM tonight. Service may be intermittent.
SMSdelivered - Agent · Support19m ago
Your current plan has 4.2 GB data left, valid till 9 Jul. Want to upgrade your plan?
WhatsAppread
At telecom scale, every unhandled query is a queue.
Telecom support runs at massive volume, and customers expect instant answers on plans, bills, and outages. A missed expiry reminder means a lapsed connection; a subscriber who hits their data limit with no warning calls in frustrated instead of simply buying a top-up pack.
Agentic AI absorbs the volume and acts on each request — resolving balance checks, plan details, recharge help, and basic connectivity troubleshooting end-to-end, and nudging the right plan or data-pack upgrade based on actual usage.
Millions
of subscriber touchpoints handled by agents that act, not just answer.
Self-serve instantly, escalate only exceptions.
Customers self-serve common requests instantly, your team handles exceptions, and proactive notifications cut inbound volume.
Agentic AI for plans and billing
Recommend plans, process upgrades, and answer billing questions with agents that take action, not just reply.
Recharge and bill reminders
Expiry and payment-due alerts sent as high-throughput transactional SMS, timed to each subscriber's cycle to cut disconnections.
Notifications across every channel
Outage and service updates delivered over SMS, WhatsApp, and RCS so subscribers hear it from you first.
Why SMSLocal
Support, billing, and notifications share one record across every channel and campaign.
Every subscriber moment, at scale.
- Plans and upgrades. Recommend plans and process upgrades in the conversation.
- Billing support. Answer billing and payment questions and take action.
- Notifications. Outage and service updates over SMS, WhatsApp, and RCS.
- High-volume support. Automate the repetitive contacts that flood your queues.
Questions we hear from telecom operators.
Can it scale?
Yes, agentic AI handles high volume.
Can it send outage alerts?
Yes, across channels.
Can it take billing actions?
Yes, through integrations.
Scale telecom support with agentic AI.
Support, billing, and notifications handled by agents that act across every channel.