SMSLocal
Platform · Security & Compliance

Enterprise-Grade Security for Agentic AI

SSO, audit logs, and data controls that satisfy IT and compliance, without slowing your team down.

SSO and SAML
Audit logs & IP blocklisting
Role-based access
GDPR and CCPA aligned
Security posture

Every layer of the platform — network, storage, application, and people — is built to the same standard, not just the ones customers ask about.

TLS 1.2+ in transit

Every request encrypted end to end

AES-256 at rest

Data encrypted on disk and in backups

Role-based access

Least-privilege by default, per team member

Audit logs

Every sensitive action is recorded

Infrastructure hosted in India, DPDPA-aligned by design

Built for teams that answer to security reviews.

SSO

SSO and SAML for centralized identity management

Audit logs

Full audit trail plus IP blocklisting

RBAC

Role-based access control, least-privilege by default

GDPR/CCPA

Data handling aligned with GDPR and CCPA

Why it matters

Powerful AI and broad channel access raise the bar on security

Every OTP, order update, and support conversation that passes through a messaging platform carries phone numbers, names, and sometimes payment or health information. Your platform needs strong controls by default so you can move fast without creating risk — not treat security as an afterthought.

What you get

Four layers of protection, active on every account

No add-on security tier, no enterprise-only lock. These protections are the default for every customer, on every account size.

Access control

SSO and SAML, role-based permissions, and teams for managed access — every team member gets exactly the access their role needs, and nothing more.

Visibility

Audit logs and IP blocklisting so you can see and limit who does what. Sensitive operations are logged with who, what, and when.

Data handling

GDPR and CCPA aligned processing today, with SOC 2 currently in progress on our roadmap — we'll share updates as that certification work advances.

Brand and control

White-label UI and customizable dashboards so the platform fits how your team already works, not the other way around.

Why it works

Security that's built in, not bolted on

Security is built into the platform, not bolted on, so enabling AI and broadcasting does not mean loosening your controls. Third-party penetration testing, employee background checks and confidentiality training, and India-based infrastructure are part of how SMSLocal is built and operated.

Penetration tested

Regular third-party security testing of the platform

Vetted employees

Background checks, confidentiality agreements, mandatory training

India-based hosting

Infrastructure hosted in India, aligned with DPDPA

Documented commitments

Security terms spelled out in our DPA, not just a sales page

Why SMSLocal

One security model across AI, channels, and campaigns

One platform means one security model across your AI, channels, and campaigns, instead of stitching policies across four vendors. Our Data Processing Addendum spells out exactly how we handle your data as a processor, and our Privacy Policy covers what we collect and why.

FAQ

Common questions

Straight answers, no sales spin.

Yes, SSO and SAML are supported for centralized identity management, alongside role-based permissions and teams for managed access.

SOC 2 is on our roadmap and currently in progress. GDPR and CCPA aligned data handling is in place today, and we'll share updates as SOC 2 work advances.

Yes, with role-based permissions and teams — every team member gets exactly the access their role needs, from read-only reporting access to full admin.

Bring agentic AI to your team with controls IT will approve.

SSO, audit logs, role-based access, and GDPR/CCPA-aligned data handling — built into the platform, not bolted on.