Agentic AI for Travel and Hospitality
Handle bookings, itineraries, and support around the clock with agents that act, not just answer.
Traveler touchpoints today
9,842
- Booking confirmed · 6E 204just now
Your flight BLR → DEL on 12 Jul, 6:45 AM is confirmed. PNR: XJ92KL.
WhatsAppread - Itinerary update3m ago
12951 Mumbai Rajdhani is running 40 min late. New arrival: 11:10 PM.
SMSdelivered - Agent · Booking15m ago
Room's ready 2 hours early if you'd like. Also, the rooftop restaurant has a table free at 8 PM — want it booked?
WhatsAppread
A missed message can mean a lost booking.
Travelers ask questions at all hours and in many languages, and a missed message can mean a lost booking. A gate change buried in an inbox, a question asked at 11 PM, or a follow-up that never happens each turn into a support call, a missed connection, or a booking made with a competitor instead.
Agentic AI books, updates, and supports instantly, in the traveler's language — acting on availability checks and confirmations rather than just answering questions, so nothing waits on a call center queue.
24/7
instant booking, updates, and support in the traveler's language.
Instant help, more bookings, fewer no-shows.
Travelers get instant help in their language, you capture more bookings, and reminders cut no-shows — all from one platform.
Bookings and reservations
Schedule and confirm bookings inside the conversation, with real-time availability checks before anything is promised.
Itinerary management
Updates, changes, and reminders delivered over SMS, WhatsApp, or email, so travelers always know what's next.
Agentic AI for every touchpoint
One agentic layer books, updates, and supports travelers automatically, escalating to a human only when it truly needs one.
Why SMSLocal
Bookings, reminders, and campaigns share one customer record, so every touch knows the traveler's trip.
Every stage of the journey, covered.
- Bookings and reservations. Schedule and confirm inside the conversation, with availability checks.
- Itinerary management. Updates, changes, and reminders over SMS, WhatsApp, or email.
- 24/7 multilingual support. Answers around the clock in multiple Indian and international languages.
- Upsells and campaigns. Upgrades, add-ons, and offers broadcast across channels.
Questions we hear from travel and hospitality teams.
Is it multilingual?
Yes, multiple languages including major Indian languages.
Can it book?
Yes, with availability checks and confirmations.
Can it send reminders?
Yes, across channels.
Serve travelers with agentic AI.
Bookings, itineraries, and support handled by agents that act, not just answer.