SMSLocal
E-commerce & D2C

SMS and WhatsApp for India's fastest-growing D2C brands.

Confirm orders, recover carts, blast festive sales, and run AI WhatsApp agents that nudge browsers to buy — all from one dashboard.

DLT-compliant templates
AI WhatsApp in 8 Indian languages
Sub-second OTP routing
Pay-as-you-go, 24-month validity
Live shop feed

Orders messaged today

12,486

  • Shipped — Order #A482192m ago

    Your order from Nutri&Bloom is out for delivery. Track live →

    SMSdelivered
  • Cart recovery · AI agent4m ago

    Rohit, aapka cart abhi save hai. 10% off code: COMEBACK10

    WhatsAppread
  • Checkout OTP6m ago

    482193 is your one-time password. Valid for 5 mins.

    OTPdelivered
  • Diwali sale — opt-in list11m ago

    Flat 40% off site-wide till midnight. Shop now →

    SMSsent
The problem

Fragmented messaging leaks revenue.

E-commerce in India runs on messaging. Order confirmations, OTP verification, shipping updates, cart-recovery nudges, Diwali and Black Friday blasts — every one of them is revenue or retention.

Most platforms are either SMS-only, or WhatsApp-only with a ₹2,000+/month lock-in, or stitched together across three vendors and two dashboards. That fragmentation means slow deliveries, lost carts, and a support team chasing ghosts.

The problem, in numbers

₹2,000+/mo

what brands typically pay to get WhatsApp-only — before a single message is sent. SMSLocal is pay-as-you-go across every channel.

Use cases

The messaging an e-commerce brand actually runs in a week.

  • Order confirmation SMS plus a WhatsApp receipt
  • Shipping notifications with a live tracking link
  • Delivery OTPs for cash-on-delivery orders
  • Cart abandonment follow-ups in the shopper's language
  • Festive sale broadcasts to opt-in WhatsApp subscribers
  • Back-in-stock alerts for out-of-stock products
  • Loyalty point balances and earned-offer alerts
  • Return and refund status updates
FAQ

E-commerce questions we get from brands every week.

Can I integrate with Shopify, WooCommerce, or Magento?

Yes — via our REST API and webhooks. Direct plugin integrations are on the roadmap and will be listed in /developers when available.

Does cart recovery work in regional languages?

Yes. The AI WhatsApp agent replies in the language the customer writes in — Hindi, Tamil, Telugu, Bengali, Marathi, Gujarati, Kannada, or English.

Can I do both SMS and WhatsApp from one dashboard?

Yes. One wallet, both channels, the same reporting. No switching tools to blast a Diwali promo and send an OTP.

Is there a minimum commitment or monthly plan?

No. Every channel is pay-as-you-go — you only pay for messages you send. Unused credit is valid for 24 months.

Start selling more with every message.

Free trial with ₹60 credit. No card, no monthly plan, no lock-in — just send.