Agentic AI for Insurance
Guide quotes, claims, and renewals across every channel with agents that act and escalate.
Policyholder touchpoints today
7,286
- Premium duejust now
Your health policy premium installment is due on 10 Jul. Pay now: smsl.in/pay92k
SMSdelivered - Claim update6m ago
Claim #CLM48213 is under review. Surveyor visit scheduled for 5 Jul, 11 AM.
WhatsAppread - Agent · Claims20m ago
Got it — your documents are complete. An adjuster will review within 2 business days.
WhatsAppread
Slow service on quotes and claims drives churn.
Insurance customers want fast answers on quotes and claims, and slow service drives churn. A premium reminder that never lands means a lapsed policy. A claim that sits unopened because first notice of loss only happens over a phone call means frustration, and often a complaint.
Agentic AI guides them through each step and routes complex cases to your team — capturing first notice of loss, checking document completeness, and keeping policyholders updated at every stage of a claim, while anything needing judgment goes to a human adjuster.
1 thread
per policyholder — quotes, claims, renewals, and campaigns in one channel.
Instant guidance, human judgment where it matters.
Customers get instant guidance, agents handle the complex claims, and reminders keep policies active.
Quotes and lead qualification
Assist with quotes and qualify leads in the conversation with dynamic questions and scoring, day or night.
Claims intake and status updates
Capture first notice of loss and send automated status updates at every stage — submitted, under review, settled.
Secure by design
SSO, audit logs, and role-based access so your compliance and security teams stay in control.
Why SMSLocal
Quotes, claims, and renewals share one record across every channel and campaign.
Every policyholder moment, covered.
- Quotes and leads. Assist with quotes and qualify leads in the conversation.
- Claims. Intake claims and provide status updates automatically.
- Renewals. Reminders and payment prompts over SMS and WhatsApp.
- Policy questions. Answer coverage questions around the clock.
Questions we hear from insurers and brokers.
Can it qualify leads?
Yes, with dynamic questions and scoring.
Can it handle claims intake?
Yes, with status updates.
Is it secure?
Yes — SSO, audit logs, and role-based access.
Guide policyholders with agentic AI.
Quotes, claims, and renewals handled by agents that act and escalate.