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Everything you need to run messaging in India.
Eight focused areas, each with walkthroughs, gotchas, and API recipes.
Getting started
Create your account, add credits, and send your first message in under fifteen minutes.
SMS campaigns
Templates, DLT routing, sender IDs, delivery reports, scheduling, and retries.
WhatsApp Business API
Onboarding, template approval, chatbot flows, team inbox, quality rating, and analytics.
AI WhatsApp Agents
Train your agent, sync your catalogue, set handoff rules, and go multilingual.
OTP & Transactional
Priority routing, retry logic, idempotency keys, carrier failover, and WhatsApp OTP fallback.
DLT & Compliance
Principal Entity, content templates, TRAI rules, DND preferences, and DPDPA.
Billing & Wallet
Top-ups, GST invoices, auto-recharge, refunds, and plan changes.
API & Integrations
REST docs, SDKs, webhooks, sandbox mode, Shopify, Zapier, and more.
The 10 questions our support team answers most.
When something is popular, it means we've documented it thoroughly. Start here.
- 01How do I register a DLT Principal Entity (PE)?
- 02What is the difference between transactional and promotional SMS in India?
- 03How long does WhatsApp Business API onboarding take?
- 04Why is my SMS showing as 'submitted' but not 'delivered'?
- 05How do I set up a six-character sender ID for DLT templates?
- 06Does SMSLocal support multilingual SMS? Which scripts?
- 07How do I integrate SMSLocal with Shopify?
- 08What happens to unused credits on my wallet?
- 09Can I schedule WhatsApp template broadcasts in advance?
- 10How do webhooks authenticate? Are they signed?
DLT registration — the definitive guide
The single most-read guide on our help centre. Covers Principal Entity registration, template submission, sender ID allocation, rejection reasons, and how to appeal. If you're new to Indian SMS, read this first.
Our team answers every ticket.
Live chat inside the dashboard, email for longer investigations, and a dedicated channel for enterprise customers. We respond within 15 minutes during business hours.
Articles tied to common onboarding paths.
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Documentation that tells the truth.
Every article is written by the engineer who owns the feature. If a doc is wrong, a human fixes it the same day.