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Everything you need to run messaging in India.
Eight focused areas, each with walkthroughs, gotchas, and API recipes.
Getting started
Create your account, add INR credits, complete DLT registration and send your first compliant SMS, WhatsApp message or OTP — all in under fifteen minutes.
SMS campaigns
SMS content templates, DLT routing, sender ID setup, delivery report statuses, bulk campaign scheduling, throttle controls, and automatic retry logic for India.
WhatsApp Business API
Business API onboarding, template approval and categories, broadcast consent rules, quality rating and tiers, and setting up a shared WhatsApp team inbox.
AI WhatsApp Agents
Train your AI WhatsApp agent on your own knowledge, sync your product catalogue, configure handoff triggers, and serve customers across twelve Indian languages.
OTP & Transactional
Priority routing to the fastest carrier, automatic retry and failover, idempotency keys that stop double-sends, and WhatsApp fallback when SMS is slow.
DLT & Compliance
DLT Principal Entity registration, content template submission, TRAI rules, DND scrubbing against the NCPR, and DPDPA duties, explained for Indian businesses.
Billing & Wallet
Wallet top-ups by UPI, card, net banking and NEFT, auto-emailed GST invoices, configurable auto-recharge, the refund policy, and how to change your plan.
API & Integrations
REST API reference, official SDKs for Node, Python, PHP, Go, and Java, signed webhook delivery, sandbox test mode, Shopify app, and Zapier integration guides.
The 10 questions our support team answers most.
When something is popular, it means we've documented it thoroughly. Start here.
- 01How do I register a DLT Principal Entity (PE)?
- 02What is the difference between transactional and promotional SMS in India?
- 03How long does WhatsApp Business API onboarding take?
- 04Why is my SMS showing as 'submitted' but not 'delivered'?
- 05How do I set up a six-character sender ID for DLT templates?
- 06Does SMSLocal support multilingual SMS? Which scripts?
- 07How do I integrate SMSLocal with Shopify?
- 08What happens to unused credits on my wallet?
- 09Can I schedule WhatsApp template broadcasts in advance?
- 10How do webhooks authenticate? Are they signed?
DLT registration — the definitive guide
The single most-read guide on our help centre. Covers Principal Entity registration, template submission, sender ID allocation, rejection reasons, and how to appeal. If you're new to Indian SMS, read this first.
Our team answers every ticket.
Live chat inside the dashboard, email for longer investigations, and a dedicated channel for enterprise customers. We respond within 15 minutes during business hours.
Articles tied to common onboarding paths.
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Documentation that tells the truth.
Every article is written by the engineer who owns the feature. If a doc is wrong, a human fixes it the same day.