Reservations, orders, and reviews — all in one inbox.
Manage guest conversations, automate reservations, send order updates, collect reviews, and keep every customer interaction organized from one platform.
atlas-bistro · brooklyn
LiveAtlas Bistro
Brooklyn
Tonight
14 covers
SMS automation
Live on your tables in minutes.
No new number for guests, no rip-and-replace. Connect what you already run on the floor and let the automations do the rest.
Connect your number & POS
Bring your existing number and link Toast, Square, Resy, Google, and WhatsApp in a few clicks.
Automate reservations, orders & reviews
Confirmations, reminders, order updates, and post-visit review requests all fire on their own.
Watch covers and ratings climb
Fewer no-shows, faster replies, and more 5-star reviews — tracked across every location.
Handle every guest interaction in one place.
From the first reservation text to the post-meal review — automated where it should be, human where it matters.
Fill more tables with automated reservations.
Confirm bookings the moment they come in, then send a reminder before the visit so guests show up — and you reduce no-shows without lifting a finger.
Reservation flow
No-shows −38%- Customer books table
- SMS confirmation
- Reminder before visit
- Guest confirms
Keep customers updated automatically.
Every order moves from received to delivered with a text at each step. When a guest asks “where's my order?”, AI answers instantly with the live status.
Order tracking
Live- Order received
- Preparing“Your order is being prepared.”
- Out for delivery“Your driver is on the way.”
- Delivered
Turn happy guests into reviews.
A friendly text after the meal routes happy diners straight to a Google review — and quietly sends unhappy feedback to a manager before it lands in public.
Review automation
After visitPositive
Google review request
Negative
Manager alert
Never lose another customer call.
Missed a call during the dinner rush? It becomes a conversation with transcribed notes, your manager gets pinged, and a callback is scheduled — no catering lead left behind.
Voice inbox
Callback scheduled- Missed catering call
- Conversation created
- Manager receives notes
- Callback scheduled
What restaurants see after switching.
Automation handles the repetitive work, so your team spends the rush on guests — not on their phones.
−38%
no-shows with auto-reminders
<2 min
avg reply across SMS & WhatsApp
3×
more reviews from the post-visit funnel
0
catering leads lost to missed calls
Built for restaurants with multiple locations.
Manage every location from one centralized workspace — while each venue keeps its own inbox, team, and local guest relationships.
Atlas Bistro · HQ
4 locations · tonight
- Brooklyn142 4.81m 12s
- Manhattan218 4.72m 03s
- Queens96 4.63m 40s
- Hoboken74 4.90m 54s
Turn one-time diners into regulars.
Beyond reservations and orders — reach guests on WhatsApp and SMS with the messages that bring them back.
Waitlist & table-ready pings
Text guests their spot in line, then ping them the second a table frees up.
Birthday & loyalty offers
Send a treat on their birthday and reward your regulars automatically.
Win-back campaigns
Bring back guests who haven't visited in a while with a timely, friendly nudge.
Slow-night promos
Fill quiet shifts with a quick broadcast to opted-in diners near your venue.
Event & catering follow-ups
Keep high-value catering and private-event leads warm until they book.
Reservation reminders
Automatic reminders before every booking so tables don't sit empty.
Connect your restaurant stack.
SMSLocal pulls reservations, orders, reviews, and customer conversations from the tools you already run on the floor.
Toast
POS orders & menus
Square
Payments & order data
Resy
Reservation sync
Zapier
Connect 6,000+ apps
Google Reviews
Review collection
Guest messaging
Toast
POS orders & menus
Square
Payments & order data
Resy
Reservation sync
Zapier
Connect 6,000+ apps
Google Reviews
Review collection
Guest messaging
Toast
POS orders & menus
Square
Payments & order data
Resy
Reservation sync
Zapier
Connect 6,000+ apps
Google Reviews
Review collection
Guest messaging
Toast
POS orders & menus
Square
Payments & order data
Resy
Reservation sync
Zapier
Connect 6,000+ apps
Google Reviews
Review collection
Guest messaging
AI that handles guest conversations.
Trained on your menu, hours, and policies — AI Captain answers the routine questions instantly and hands off to your team when a guest needs a person.
- Answer menu questions
- Share opening hours
- Handle reservations
- Track orders
- Handle FAQs
- Route complaints to a manager
- Summarize conversations
AI Captain
Atlas Bistro · Brooklyn
Guest · WhatsApp
AI Captain · instant
Built for busy dining rooms.
Stripe MRR and HubSpot lifecycle sit right on every conversation. One Customer 360 means no more tab-switching mid-chat.
We connected Zapier, HubSpot, and WhatsApp in one afternoon. The REST API is clean and the docs are actually good.
The Linear integration converts a chat into a tracked issue in one click. No copy-paste, no lost context — massive time saver.
Stripe MRR and HubSpot lifecycle sit right on every conversation. One Customer 360 means no more tab-switching mid-chat.
We connected Zapier, HubSpot, and WhatsApp in one afternoon. The REST API is clean and the docs are actually good.
The Linear integration converts a chat into a tracked issue in one click. No copy-paste, no lost context — massive time saver.
Stripe MRR and HubSpot lifecycle sit right on every conversation. One Customer 360 means no more tab-switching mid-chat.
We connected Zapier, HubSpot, and WhatsApp in one afternoon. The REST API is clean and the docs are actually good.
The Linear integration converts a chat into a tracked issue in one click. No copy-paste, no lost context — massive time saver.
Stripe MRR and HubSpot lifecycle sit right on every conversation. One Customer 360 means no more tab-switching mid-chat.
We connected Zapier, HubSpot, and WhatsApp in one afternoon. The REST API is clean and the docs are actually good.
The Linear integration converts a chat into a tracked issue in one click. No copy-paste, no lost context — massive time saver.
What restaurant owners ask before switching.
Can SMSLocal manage restaurant reservations?
Yes. Take reservations over SMS and WhatsApp, send automatic confirmations and reminders, and let guests confirm with a single reply — which cuts no-shows significantly.
Does it support WhatsApp orders?
Yes. Guests can message your WhatsApp number to ask questions, place or track orders, and get automatic status updates from received to delivered.
Can I manage multiple locations?
Yes. On Pro, the HQ dashboard rolls up covers, ratings, reply times, and team activity across every location, while each venue keeps its own inbox.
Can customers leave reviews automatically?
Yes. After a visit, SMSLocal texts guests for feedback — happy diners are routed to a Google review, unhappy ones to a manager before it ever goes public.
Does it integrate with restaurant tools?
Yes. Connect Toast, Square, Resy, Google Reviews, WhatsApp, and 6,000+ apps via Zapier so reservations, orders, and reviews flow into one inbox.
Give every guest a faster response.
Manage reservations, orders, reviews, and customer conversations from one restaurant inbox.