Getting started
Create your SMSLocal account, add INR credits to your wallet, complete DLT registration, and send your first compliant SMS, WhatsApp, or OTP in under fifteen minutes.
6 articles
How do I create an SMSLocal account?
Signing up takes two minutes and gives you ₹60 of free credit to try SMS, WhatsApp, and OTP sending — no credit card or DLT registration required to get started.
2 min readUpdated 10 Feb 2026How do I add credits to my wallet?
Credits are paid-in-advance INR balance — no monthly minimum on pay-as-you-go plans. Top up by UPI, card, net banking, or bank transfer and start sending immediately.
3 min readUpdated 12 Feb 2026How do I send my first SMS?
Use the composer in your dashboard to send a one-off SMS to a verified test number before going live.
3 min readUpdated 14 Feb 2026How do I connect a WhatsApp Business number?
Bring your own number or migrate an existing WhatsApp Business API number from another BSP. Meta business verification and display-name approval typically land within 24 hours.
4 min readUpdated 15 Feb 2026How do I invite teammates?
All SMSLocal plans — including the free tier — include unlimited team seats with role-based permissions for Marketer, Agent, Developer, Finance, and custom roles.
2 min readUpdated 16 Feb 2026A tour of the SMSLocal dashboard
Tour the SMSLocal dashboard and learn where Campaigns, Inbox, Reports, Compliance, Developers, and Billing live and how each section connects to your daily messaging workflow.
4 min readUpdated 18 Feb 2026
Other help categories
Browse the rest of the help centre.
SMS campaigns
SMS content templates, DLT routing, sender ID setup, delivery report statuses, bulk campaign scheduling, throttle controls, and automatic retry logic for India.
WhatsApp Business API
Complete guide to WhatsApp Business API — onboarding, Meta template approval, chatbot flow setup, shared team inbox, quality rating management, and conversation analytics.
AI WhatsApp Agents
Train your AI WhatsApp agent on your own knowledge, sync your product catalogue, configure handoff triggers, and serve customers across twelve Indian languages.
OTP & Transactional
Priority routing to the fastest carrier, automatic retry and failover logic, idempotency keys to prevent double-sends, and WhatsApp OTP fallback when SMS is slow or fails.
Still stuck?
Our support team responds within 15 minutes during Indian business hours, seven days a week.