How do I invite teammates?
All plans — including the free tier — include unlimited team seats with role-based permissions.
There is no per-seat fee on any SMSLocal plan. Invite as many teammates as you need, and restrict what each one can do with granular roles.
Built-in roles
- Owner — full access to billing, DLT, team and all channels.
- Admin — everything except billing and account deletion.
- Marketer — can create and send campaigns, no billing or DLT access.
- Agent — inbox-only; handles WhatsApp and chat replies, no campaign access.
- Developer — API keys and webhooks, no marketing or inbox access.
- Finance — invoices, top-ups and usage reports only.
Enterprise plans also support custom roles, SSO with your IdP, and SCIM provisioning so access is revoked automatically the moment someone leaves your HR system.
Browse other help categories
SMS campaigns
Templates, DLT routing, sender IDs, delivery reports, scheduling, and retries.
WhatsApp Business API
Onboarding, template approval, chatbot flows, team inbox, quality rating, and analytics.
AI WhatsApp Agents
Train your agent, sync your catalogue, set handoff rules, and go multilingual.
OTP & Transactional
Priority routing, retry logic, idempotency keys, carrier failover, and WhatsApp OTP fallback.
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