How do I connect a WhatsApp Business number?
Bring your own number or migrate an existing WhatsApp Business API number from another BSP. Meta business verification and display-name approval typically land within 24 hours.
SMSLocal is an authorised Meta Business Solution Provider. You can either connect a fresh mobile number you own, or migrate an existing WhatsApp Business API number from another BSP without losing message history or the green tick.
Prerequisites
- A Meta Business Manager account (we help create one if you don't have it).
- A display name that matches your registered brand.
- A mobile number not currently signed in to the regular WhatsApp app.
- PAN and GST for verified business status.
Once those are in place, onboarding is a guided six-step wizard from the WhatsApp section of your dashboard. Most first-time onboardings complete in under four hours of active work across one or two business days.
Related articles in Getting started
Browse other help categories
SMS campaigns
SMS content templates, DLT routing, sender ID setup, delivery report statuses, bulk campaign scheduling, throttle controls, and automatic retry logic for India.
WhatsApp Business API
Complete guide to WhatsApp Business API — onboarding, Meta template approval, chatbot flow setup, shared team inbox, quality rating management, and conversation analytics.
AI WhatsApp Agents
Train your AI WhatsApp agent on your own knowledge, sync your product catalogue, configure handoff triggers, and serve customers across twelve Indian languages.
OTP & Transactional
Priority routing to the fastest carrier, automatic retry and failover logic, idempotency keys to prevent double-sends, and WhatsApp OTP fallback when SMS is slow or fails.
Did this article help?
If something isn't clear or the steps don't match what you're seeing, tell us and we'll fix the doc the same day.