Connect Visitors. Convert Conversations Into Customers.
Install SMSLocal Live Chat in minutes and engage website visitors in real time. Capture leads, answer questions instantly, and manage conversations from a single inbox.
Free plan includes one website widget with SMSLocal branding.
Works with every platform
Everything You Need To Start Chatting
Website Chat Widget
Install on any website with one line of code. Works with Shopify, WordPress, WooCommerce, Webflow, and any custom site — no developer needed.
Mobile Responsive
Looks pixel-perfect on desktop, tablet, and mobile. The widget adapts automatically to every screen size and orientation.
Instant Notifications
Get notified the moment a visitor starts a conversation. Browser alerts, email, and mobile push — never miss a lead.
Unified Inbox
Manage Live Chat, WhatsApp, SMS, and Email from one place. No tab-switching. No missed messages. One team, one view.
Install In Minutes
Copy one script tag and go live instantly. No developers required. Works on any website.
100
Lighthouse Score
<4 KB
Widget Size
~0ms
Page Impact
<!-- Add before </body> -->
<script async
src="https://cdn.smslocal.com/livechat.js"
data-widget-id="YOUR_WIDGET_ID"
</script>
Live in 4 Steps
From zero to your first live conversation in under 5 minutes.
- 01Step 1
Create a free account
Sign up with your email — no credit card, no commitment. Your widget is ready immediately.
- 02Step 2
Paste one line of code
Copy the script tag from your dashboard and paste it before </body> on your website.
- 03Step 3
Customize your widget
Set your brand colors, greeting message, team name, and availability hours — all from the dashboard.
- 04Step 4
Start chatting
Watch visitors connect in real time. Reply from the SMSLocal inbox on desktop or mobile.
More Than Just Live Chat
SMSLocal Live Chat is part of a unified messaging platform that grows with your business.
- Live Chat Widget
- Shared Team Inbox
- WhatsApp Integration
- Lead Capture Forms
- Visitor Tracking
- AI Suggested Replies
- CRM Integrations
- Multi-Agent Support
- Analytics Dashboard
Channels in one inbox
Built For Every Industry
From e-commerce to healthcare — SMSLocal Live Chat adapts to how your customers want to talk.
E-commerce
Recover abandoned carts and answer product questions instantly
SaaS
Convert visitors into demo requests and sales opportunities
Education
Help students and manage admission inquiries in real time
Healthcare
Provide instant assistance and appointment booking support
D2C Brands
Build loyalty and handle post-purchase queries faster
Customer Support Teams
Reduce ticket volume with real-time chat and AI deflection
AI-Powered Customer Conversations
Let AI handle the routine questions while your team focuses on conversations that convert.
Suggested Replies
AI reads the conversation and suggests the best response in one click.
Smart Routing
Route chats to the right agent or team automatically based on topic.
Conversation Summaries
Get a one-line summary before picking up any chat thread.
Intent Detection
Instantly identify if a visitor wants support, sales, or is just browsing.
Knowledge Base Search
AI searches your docs and suggests answers without switching tabs.
Automated Responses
Answer FAQs automatically — 24/7 — with zero agent effort.
AI Assistant Panel
Suggested Actions
Detected Intent
Product availability question
Confidence: 94%
Suggested Reply
Knowledge Base Match
Shipping & Availability FAQ
Matches query with 89% relevance
Trusted By Growing Businesses
“Stripe MRR and HubSpot lifecycle sit right on every conversation. One Customer 360 means no more tab-switching mid-chat.”
Vikram Mehta
VP Support · fintech SaaS, Mumbai
“We connected Zapier, HubSpot, and WhatsApp in one afternoon. The REST API is clean and the docs are actually good.”
Rahul Nair
Founder · LogiTrack, Bengaluru
“The Linear integration converts a chat into a tracked issue in one click. No copy-paste, no lost context — massive time saver.”
Neha Joshi
Engineering Lead · Razorpay, Mumbai
“Stripe MRR and HubSpot lifecycle sit right on every conversation. One Customer 360 means no more tab-switching mid-chat.”
Vikram Mehta
VP Support · fintech SaaS, Mumbai
“We connected Zapier, HubSpot, and WhatsApp in one afternoon. The REST API is clean and the docs are actually good.”
Rahul Nair
Founder · LogiTrack, Bengaluru
“The Linear integration converts a chat into a tracked issue in one click. No copy-paste, no lost context — massive time saver.”
Neha Joshi
Engineering Lead · Razorpay, Mumbai
“Stripe MRR and HubSpot lifecycle sit right on every conversation. One Customer 360 means no more tab-switching mid-chat.”
Vikram Mehta
VP Support · fintech SaaS, Mumbai
“We connected Zapier, HubSpot, and WhatsApp in one afternoon. The REST API is clean and the docs are actually good.”
Rahul Nair
Founder · LogiTrack, Bengaluru
“The Linear integration converts a chat into a tracked issue in one click. No copy-paste, no lost context — massive time saver.”
Neha Joshi
Engineering Lead · Razorpay, Mumbai
“Stripe MRR and HubSpot lifecycle sit right on every conversation. One Customer 360 means no more tab-switching mid-chat.”
Vikram Mehta
VP Support · fintech SaaS, Mumbai
“We connected Zapier, HubSpot, and WhatsApp in one afternoon. The REST API is clean and the docs are actually good.”
Rahul Nair
Founder · LogiTrack, Bengaluru
“The Linear integration converts a chat into a tracked issue in one click. No copy-paste, no lost context — massive time saver.”
Neha Joshi
Engineering Lead · Razorpay, Mumbai
SMSLocal vs Other Live Chat Tools
| Feature | SMSLocal | Intercom | Crisp | Tidio | Freshchat |
|---|---|---|---|---|---|
| Free forever plan | |||||
| WhatsApp integration | Partial | Partial | |||
| AI suggested replies | Partial | ||||
| Unified SMS + Chat inbox | Partial | ||||
| No per-seat pricing on free | |||||
| Indian rupee billing |
Competitor feature sets change — re-verify before publishing.
Common Questions About SMSLocal Live Chat
Yes. Our free plan includes one website widget with SMSLocal branding, one agent seat, and full live chat functionality — forever. No time limit, no credit card required.
No. The SMSLocal Live Chat widget loads asynchronously and weighs under 4 KB. It has zero impact on your page speed or Lighthouse score.
Yes. On paid plans you can connect your WhatsApp Business number and manage all WhatsApp and Live Chat conversations from the same inbox.
Yes. Starter and Growth plans support multiple agent seats. You can assign chats, leave internal notes, and collaborate as a team.
Not at all. Paste one script tag before {'</body>'} on your website and the widget appears immediately. Most customers are live in under 5 minutes.
Yes. Change the widget color, greeting message, team name, avatar, availability hours, and position. Paid plans also remove SMSLocal branding.
Start Chatting With Customers Today
Install SMSLocal Live Chat in minutes and turn more visitors into customers. Free forever. No credit card required.