Every customer conversation.
One inbox.
Manage WhatsApp, Email, Instagram, Messenger, Telegram, SMS, Voice, and more from a single collaborative workspace — so your team replies with full context, not tab-switching.
One inbox for every channel.
Bring every customer conversation into a single timeline. No tab switching. No duplicate work. No missed messages — wherever your customers reach out.
Built for support teams.
Collaborate on conversations without forwarding emails, pinging Slack, or losing context. The whole thread — and the decision behind it — stays in one place.
Assign conversations
Route a thread to the right owner in one click — no more “who's got this?”.
Internal notes
Discuss privately on the thread. Customers never see it; teammates always do.
@Mentions
Pull in an expert mid-conversation without leaving the inbox.
Ownership transfer
Hand off with full context attached — nothing gets re-explained.
Shared visibility
Everyone sees what's open, claimed, and resolved in real time.
Activity timeline
A complete audit trail of every reply, note, and assignment.
Teams that switched, stayed.
"The Linear integration converts a chat into a tracked issue in one click. No copy-paste, no lost context — massive time saver."
Neha Joshi
Engineering Lead · Razorpay, Mumbai
"Stripe MRR and HubSpot lifecycle sit right on every conversation. One Customer 360 means no more tab-switching mid-chat."
Vikram Mehta
VP Support · fintech SaaS, Mumbai
"We connected Zapier, HubSpot, and WhatsApp in one afternoon. The REST API is clean and the docs are actually good."
Rahul Nair
Founder · LogiTrack, Bengaluru
"The Linear integration converts a chat into a tracked issue in one click. No copy-paste, no lost context — massive time saver."
Neha Joshi
Engineering Lead · Razorpay, Mumbai
"Stripe MRR and HubSpot lifecycle sit right on every conversation. One Customer 360 means no more tab-switching mid-chat."
Vikram Mehta
VP Support · fintech SaaS, Mumbai
"We connected Zapier, HubSpot, and WhatsApp in one afternoon. The REST API is clean and the docs are actually good."
Rahul Nair
Founder · LogiTrack, Bengaluru
"The Linear integration converts a chat into a tracked issue in one click. No copy-paste, no lost context — massive time saver."
Neha Joshi
Engineering Lead · Razorpay, Mumbai
"Stripe MRR and HubSpot lifecycle sit right on every conversation. One Customer 360 means no more tab-switching mid-chat."
Vikram Mehta
VP Support · fintech SaaS, Mumbai
"We connected Zapier, HubSpot, and WhatsApp in one afternoon. The REST API is clean and the docs are actually good."
Rahul Nair
Founder · LogiTrack, Bengaluru
"The Linear integration converts a chat into a tracked issue in one click. No copy-paste, no lost context — massive time saver."
Neha Joshi
Engineering Lead · Razorpay, Mumbai
"Stripe MRR and HubSpot lifecycle sit right on every conversation. One Customer 360 means no more tab-switching mid-chat."
Vikram Mehta
VP Support · fintech SaaS, Mumbai
"We connected Zapier, HubSpot, and WhatsApp in one afternoon. The REST API is clean and the docs are actually good."
Rahul Nair
Founder · LogiTrack, Bengaluru
Common questions, straight answers.
SMSLocal Inbox supports 10+ channels — WhatsApp, Email, Instagram, Messenger, Telegram, Line, TikTok, SMS, Voice, and Live Chat. All in one timeline, no extra tools needed.
Yes — start free with no credit card required. You get full access to all channels and team features. Upgrade only when you're ready.
Absolutely. Assign conversations, leave internal notes, @mention teammates, and hand off threads with full context — built for teams of any size.
Yes. We support number porting for WhatsApp Business API and Voice. Our onboarding team handles the migration end-to-end.
All data is encrypted at rest (AES-256) and in transit (TLS 1.3). We're GDPR and CCPA compliant, with MFA and role-based access controls built in.