Setting up auto-recharge
Never run out mid-campaign. Set a threshold and an amount, and we refill automatically.
Auto-recharge is the single most popular billing feature on the platform. Set it once and forget wallet top-ups forever.
How to enable
- 01Billing → Auto-recharge → Enable.
- 02Pick a threshold — when balance drops below this, the refill fires. ₹2,000 is the popular default.
- 03Pick a refill amount — ₹10,000 is the default.
- 04Authorise a saved card or e-mandate from your bank. UPI AutoPay is also supported.
- 05Confirm. A small verification charge (refunded within 7 days) goes through on card methods.
You'll get a Slack/email alert on every auto-recharge so finance always knows. If a refill fails, we send two reminder emails before the balance actually hits zero.
Related articles in Billing & Wallet
Browse other help categories
Getting started
Create your account, add credits, and send your first message in under fifteen minutes.
SMS campaigns
Templates, DLT routing, sender IDs, delivery reports, scheduling, and retries.
WhatsApp Business API
Onboarding, template approval, chatbot flows, team inbox, quality rating, and analytics.
AI WhatsApp Agents
Train your agent, sync your catalogue, set handoff rules, and go multilingual.
Did this article help?
If something isn't clear or the steps don't match what you're seeing, tell us and we'll fix the doc the same day.